Retail Customer Service Coaching

JFS is offering a new five-week vocational course for individuals with intellectual and developmental disabilities who are preparing for their first job or re-entering the workforce. Using nationally recognized curriculum from the National Retail Federation (NRF) Foundation, students will develop key workplace skills including: 

  • Professional communication and interactions.

  • Customer service and sales fundamentals.

  • Basic transactional math.

Students have an opportunity to earn the RISE Up Retail Industry Fundamentals certification before the end of the course.

Additional multimedia resources that can be accessed online by students at their own pace allow students to learn in the way that works best for them. As they develop essential workplace skills, students will gain confidence and practical experience, preparing them for jobs and everyday work situations.

If you’re interested in learning about future training dates, contact Christina Gutierrez-Bermea at cgutierrez-bermea@jewishfamilyservice.org or 720.598.0584.  

Class will be conducted one-on-one with a JFS instructor.

Time Commitment: Two 2-hour sessions per week for five weeks.

Customized class schedule is offered (dates, times, and location).

Fee: $50

Participation Requirements:

  • For individuals with intellectual and developmental disabilities only.

  • Must be between 18 and 25 years old.