Receptionist/Administrative Assistant—Mental Health Department

Receptionist/Administrative Assistant—Mental Health Department

Are you friendly and passionate about helping others? Are you highly organized and able to multi-task in a fast-paced environment? Are you interested in being part of a caring community? We’re looking for a special individual to serve as the receptionist/administrative assistant for our mental health department at our agency in southeast Denver. Jewish Family Service (JFS) serves diverse populations and cultures and this position interacts with all of them.

JFS is a 147-year-old, nationally recognized agency with an annual revenue of $12 million. Our agency is dedicated to providing vital services to a diverse population in need in the metropolitan Denver area. We help seniors age in place, provide quality mental health counseling to individuals and families, offer training and job placement to people with developmental disabilities, and provide food and financial assistance to people in crisis. Every year JFS benefits more than 22,00 people of all faiths, races, ages, incomes, and abilities.

We are very proud of our positive work culture. Our employees enjoy a 37.5 hour workweek, competitive pay and benefits and a generous leave program. JFS is a nonsectarian, nonprofit, and inclusive organization.


  • High School Diploma or GED.
  • Minimum three years’ general office experience, including reception, scheduling/coordinating meetings and appointments, taking meeting minutes, correspondence, reports. 
  • Strong knowledge of Microsoft Office and computer software, including billing systems and health records. Able to access, track, and input information into various databases. 
  • Internet experience for information gathering and website updating. 
  • Knowledge of administrative Medicaid billing compliance, helpful.
  • Strong communication skills with a sensitive and pleasant demeanor. Must maintain strict client confidentiality.
  • Organizational skills, flexibility, ability to meet deadlines. 
  • Must work effectively in collaborative team environment.
  • Excellent customer service skills with diverse populations and cultures. Comfortable interacting with and assisting clients with limited English proficiency.
  • Receive and welcome clients and guests.
  • Respond appropriately to diverse range of clients seeking support and information on the phone and in person.
  • Collect client payments and enter payment information into database. Reconcile each day and create spreadsheet for payments. Submit cash/checks to appropriate staff.
  • Create reports, letters, spreadsheets, forms, etc as necessary.
  • Open and close client accounts in database and prepare charts for therapists.
  • Work closely with therapy staff to assist them and department with their needs.
  • Work with accounting staff regarding client and insurance balances and changes in benefits.
  • Organize and maintain files, forms, documents.
  • Assist with updates and revising Mental Health Policies and Procedures.
  • Attend meetings as required. May take minutes and produce meeting materials, notices, etc.
  • Provide back-up to Refugee Mental Health and KidSuccess departments.

To Apply: Submit resume and cover letter with pay requirements to:

Jean Marshall, Human Resources Director

Only applicants selected for interview will be contacted.

Job Profile
Location: Jewish Family Service of Colorado
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